Job Detail

Experience: 1 Year

Location: India

Qualification:

Job Type: Permanent


Job description

Telephone operations.

•Appointment and Scheduling.

•Making & also giving training on Courtesy post discharge calls.

•Information delivery •Supervising Report dispatch

•Courier dispatch and receipt

•Update of Contact details and Telephone Book

•Service recovery in that Area.

•Training of the HIS modules in front office with the power users.

•Maintaining attendance, leave & delays in absenteeism of the Consultants.

•Giving Information

•Handling all emergency related queries and admissions.

•Intimation to patients in case of cancelleation and rescheduling of appointments.

•Tracking of Consultant leaves and intimation of the same to concerned HOD.


Industry Type
Hospitals / Healthcare / Diagnostics
Functional Area
Customer Service/ Call Centre/ BPO
Employment Type
Full Time
Role Category
Customer Service / Back Office Operations

Fortis Healthcare Ltd

About Company

Fortis Healthcare Limited owns, operates, and manages multi specialty hospitals and super specialty hospitals in India. The company's multi specialty hospitals and super specialty hospitals primarily provide tertiary and quaternary healthcare services to patients primarily in the areas of cardiac, neuro sciences, orthopedics, cancer, and mother and child care, as well as minimal invasive surgery, renal sciences, and kidney and liver transplants. Fortis Healthcare was formerly known as Rancare Limited and changed its name to Fortis Healthcare Limited in June 1996. The company is a subsidiary of Fortis Healthcare Holdings Limited. Fortis Healthcare was incorporated in 1996 and is based in Delhi. Fortis Healthcare Limited – an IHH Healthcare Berhad Company – is a leading integrated healthcare services provider in India. It is one of the largest healthcare organisations in the country with 36 healthcare facilities (including projects under development), 4000 operational beds and over 400 diagnostics centres (including JVs). Fortis is present in India, United Arab Emirates (UAE) & Sri Lanka. The Company is listed on the BSE Ltd and National Stock Exchange (NSE) of India. It draws strength from its partnership with global major and parent company, IHH, to build upon its culture of world-class patient care and superlative clinical excellence. Fortis employs 23,000 people (including SRL) who share its vision of becoming the world’s most trusted healthcare network. Fortis offers a full spectrum of integrated healthcare services ranging from clinics to quaternary care facilities and a wide range of ancillary services.


Company Info

Address
new Delhi , Delhi , India

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