Job Detail

Experience: 2 Years

Location: India


Job Type: Permanent

  • Appointment, admission and discharge of patients : Billing, generate invoices, maintain daily scrolls, provide Cash/ Credit/ Corporate billing and discount information to customers
  • Registration: Complete the registration process in a timely and accurate manner
  • Cashiering: Submit deposited cash/ cheque/drafts/credit slips to finance. Hold Responsibility for short cash, fake currency and opening and closing of shift.
  • MIS: Maintain and generate process related data as and when required by the HOD
  • Preventive Health Check: Coordinate smooth and timely flow of PHC patients, follow up of their reports & post check up consultation as per patients convenience
  • TPA: Provide a seamless and trouble free experience in getting cashless treatment. Follow up with various TPAs/corporates about status of payment. Update patients and doctors about status of authorization
  • Provide patients with information regarding advised investigations and procedures
  • Assist and direct patients that have come in for health check up
  • Manage and record time spent by patient as mentioned in the standard operating procedure
  • Co-ordinate for timely delivery of the report at the designated counter
  • Maintain service standards as specified in the standard operating procedure
  • Diligently adhere to patient flow-chart and highlight any process related issue to shift supervisor and HOD on shift basis
  • Interface with SRL Ranbaxy Lab and other diagnostic areas for patient’s investigation reports
  • Uphold basic standards of cleanliness of work place area as well as self-grooming, and demonstrate use of standard phrases and telephone etiquette during all points of customer interface
  • Proactively distribute feedback forms and seek suggestions from patients/attendants
  • Possess comprehensive knowledge of all HIS applications, all instructional manuals and operating procedures applicable to the job profile
  • Effectively utilize all communication systems
  • Adhere and contribute to cordial inter and intra team relations
  • Complete any other ad-hoc task assigned by the concerned superior

Industry Type
Hospitals / Healthcare / Diagnostics
Functional Area
Health Care
Employment Type
Full Time
Role Category
Medical / Healthcare

Fortis Healthcare Ltd

About Company

Fortis Healthcare Limited owns, operates, and manages multi specialty hospitals and super specialty hospitals in India. The company's multi specialty hospitals and super specialty hospitals primarily provide tertiary and quaternary healthcare services to patients primarily in the areas of cardiac, neuro sciences, orthopedics, cancer, and mother and child care, as well as minimal invasive surgery, renal sciences, and kidney and liver transplants. Fortis Healthcare was formerly known as Rancare Limited and changed its name to Fortis Healthcare Limited in June 1996. The company is a subsidiary of Fortis Healthcare Holdings Limited. Fortis Healthcare was incorporated in 1996 and is based in Delhi. Fortis Healthcare Limited – an IHH Healthcare Berhad Company – is a leading integrated healthcare services provider in India. It is one of the largest healthcare organisations in the country with 36 healthcare facilities (including projects under development), 4000 operational beds and over 400 diagnostics centres (including JVs). Fortis is present in India, United Arab Emirates (UAE) & Sri Lanka. The Company is listed on the BSE Ltd and National Stock Exchange (NSE) of India. It draws strength from its partnership with global major and parent company, IHH, to build upon its culture of world-class patient care and superlative clinical excellence. Fortis employs 23,000 people (including SRL) who share its vision of becoming the world’s most trusted healthcare network. Fortis offers a full spectrum of integrated healthcare services ranging from clinics to quaternary care facilities and a wide range of ancillary services.

Company Info

new Delhi , Delhi , India


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